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Eco Air and Water :: Tankless Water Heaters :: Warranty & Tax Credit
General
Bosch Pro water heaters are warranted by the manufacturer (BOSCH) through BBT North America. BBT North America (BBTNA) will furnish a replacement heat exchanger and will furnish a replacement of any other part which fails in normal use and service within the applicable periods specified below, in accordance with the terms of this warranty. The Bosch Water Heating replacement will be warranted for the unexpired portion of the original warranty. This warranty will be valid only for water heaters in possession of the original purchaser as recorded on the warranty card.
The Heat Exchanger
If the heat exchanger fails within fifteen (15) years after the original installation and operation, Bosch Water Heating will furnish a replacement heat exchanger. However, if the water heater is installed in other than a single family dwelling, or is used as a circulating heater in any application, this heat exchanger warranty is limited to two (2) years from date of original installation and operation.
All Other Parts
If any other part fails within three (3) years after original installation and operation, Bosch Water Heating will furnish a replacement part free of charge.
Shipping Costs
In addition to supplying the replacement part(s), Bosch Water Heating will provide ground service delivery for these parts.Expedited or upgraded shipping will be charged to the customer.
This warranty does not cover any labor costs associated with service, removal or re-installation of part(s). All such costs must be borne by the Purchaser.
Exceptions
This warranty will not apply:
1. to defects or malfunctions resulting from failure to properly install, operate or maintain the unit in accordance with the printed instructions provided;
2. to damage or abuse, accident, neglect or freezing and other acts of nature;
3. to damage resulting from operation with either the thermocouple or overheat sensor removed;
4. to failure of the heat exchanger resulting from the operation of the water heater in a corrosive atmosphere or at water temperatures exceeding the maximum rating, or if the water heater is not supplied with potable water.
5. to defects or damage cause by any attachment or modification, including any energy-saving device.
Note: The water heater must be free of damaging scale deposits and not subject to gas pressures greater than those shown on the rating plate, which must not be altered, defaced or removed.
It has come to our attention that products from Bosch Water Heating are being sold through on-line auctions and other unauthorized distribution channels. We believe that in some cases there are legitimate consumers trying to sell product that they have purchased through legitimate distribution channels. However, we are finding that some of the merchandise has actually been stolen from our customers. Please be advised that our product warranty is void with respect to stolen goods. Further, we reserve the right to require a legitimate sales receipt showing that the product was purchased from one of our customers in order to provide warranty coverage.
How to make a claim
For warranty parts replacement, please contact the original installer or service person of your Bosch tankless water heater. If your installer or service person is unable to provide warranty service, please contact BBTNA at:
Details such as proof of purchase, date and location of install, serial number and other related installation details will be required to process any warranty claim. The alleged defective component(s) or part(s) must be returned in accordance with BBTNA’s procedure then in force for handling goods returned for the purpose of inspection to determine cause of failure. BBTNA reserves the right to deny any warranty claim based on the inspection of the returned component(s) or part(s).
Miscellaneous
No one is authorized to make any other warranties on behalf of Bosch Water Heating. It is expressly understood that the replacement warranty of Bosch Water Heating shall be in lieu of any and all other warranties, express or implied, including warranties of merchantability or fitness for a particular use or purpose, and further that Bosch Water Heating shall not be liable for any loss or damage directly or indirectly arising from the use of the hot water heater, or for any consequential damages arising from such use (including damages from water leakage). Bosch Water Heating's sole liability with respect to any defect shall be for the replacement of defective part(s). Some states do not allow such limitations and exclusions, so the above may not apply to you. This warranty gives specific legal rights. You may also have other rights which vary from state to state. In the event that warranty service is required, reasonable proof of the effective date of installation and operation must be provided; otherwise it may not be possible to honor warranty.
BBT North America Corporation
Bosch Group
340 Mad River Park
Waitsfield, VT 05673
Phone: 866-330-2730
www.boschpro.com
  2007 Tax Credit
Energy Efficient Bosch Water Heaters Can Save You $300 on Your 2006-2007 Taxes
Waitsfield, Vt. — Start the New Year off right by purchasing a highly energy-efficient Bosch tankless water heater. Thanks to the Energy Policy Act of 2005, passed by Congress and signed into law by President Bush, homeowners who have a Bosch gas water heater with an Energy Factor of 0.80 or greater installed in their home in 2006/2007 are eligible for a $300 tax credit on their 2006/2007 income taxes.
One of the primary goals of the Energy Bill, which took effect on January 1, 2006, is to reduce America’s energy consumption. To accomplish this goal, it includes incentives for U.S. consumers to use more energy-efficient products and technologies.
Residential water heating is typically the second largest use of energy in American homes, so the Energy Bill includes a special provision to encourage homeowners to use energy efficient tankless water heaters like those produced by Bosch. This is actually a win-win-win for homeowners, who can now receive a tax credit for purchasing a Bosch tankless water heater which can lead to a reduction of 30%-50% in monthly utility bills while helping to preserve the environment.
Only gas tankless water heaters with an Energy Factor (EF) of at least 0.80, as certified by the U.S. Department of Energy, qualify for the tax credit. The Bosch product line includes sixteen powerful, energy-efficient tankless water heaters with EF’s above the 0.80 minimum: Ask your plumber for Bosch tankless water heaters. Standard, old-fashioned storage tank heaters have lower Energy Factors because they heat water continuously, whether it is being used or not. “That’s like leaving your car idling in the driveway 24 hours a day,” noted Kyle Murray, Vice President of Marketing for Bosch Water Heating. Bosch tankless water heaters have EF’s as much as 20 points higher than even the best storage tank heaters.
Tax credits are far from the only benefit enjoyed by homeowners who use Bosch tankless water heaters, of course. These water heaters produce an endless flow of hot water, and only heat that water while it is actually being used. The new generation of Bosch tankless water heaters produces flow volumes of almost seven gallons per minute, which is enough for two major simultaneous household uses such as showers, laundry, dish washing, etc. And Bosch tankless water heaters are as environmentally friendly as they are efficient, producing up to 50% fewer greenhouse gas emissions than less efficient storage tank heaters.
Contractors who build energy-efficient new homes or commercial buildings, or who remodel older buildings, are also eligible for tax incentives under the provisions of the new Energy Bill. This tax credit will continue through Dec. 31, 2007. It is possible that the program will be renewed thereafter. A total cap of $500 in credits per individual is allowable under the current law, with additional credits and requirements involved.
Why Buy Bosch? 
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